Personal Care

Personal Care Services

Acentra Health, the QIO-like organization for the Arkansas Department of Human Services (DHS), provides utilization and quality control peer review for Personal Care services to qualifying Arkansas Medicaid beneficiaries of all ages.

Acentra Health will review and process Personal Care PA Requests (including without limitation new, renewal, modification, closure, and provider change requests) for Medicaid beneficiaries who are not ARChoices Medicaid Waiver beneficiaries (only pertaining to ages 21 and up). For each request, Acentra Health shall make determinations to approve or deny, in whole or in part. Acentra Health will also refer each beneficiary with the request of Personal Care for an Independent Assessment.

UPDATES TO PERSONAL CARE MANUAL

There are no updates at this time.