Dear Providers,

 

We are writing to let you know that the errors in our Referral for Optum Independent Assessment process have been resolved, as of Wednesday, July 9th. You can now complete this form using the instructions on the document linked below. If you have any questions, please let us know. You can reach us by calling 888-660-3831, option 3 or emailing arkansaspr@acentra.com.

 

How to submit a Behavioral Health Independent Assessment Referral Quick Reference Guide

 

We appreciate your cooperation while we worked to make our system more efficient. Your support helps us better serve beneficiaries and their families.

 

If you have any questions or need assistance, please don’t hesitate to contact us.

 

Thank you for your continued partnership.

 

Arkansas Acentra Health Team

Email: ArkansasPR@acentra.com

Website: AR.Acentra.com